What’s the difference between a local number and a toll-free Australia number?

A local phone number uses +61 area codes and provides a local presence. A toll-free number (1800) allows customers to call your business at no cost from anywhere in Australia.

Can I port my existing Australian phone number?

Yes. Eligible Australian local and mobile phone numbers can be ported to the M800 platform.

How much is an Australian virtual number?

The monthly fee for an Australian virtual number varies based on the number type, call rates, and SMS rates. Please refer to the M800 rate table for current pricing.

Are there setup fees or long-term contracts for virtual phone numbers?

No. M800 offers transparent pay-as-you-go pricing with no setup fees, hidden charges, or mandatory long-term contracts.

Virtual Business Phone System for Australia

Q: What types of Australian virtual numbers are available?

Businesses can choose from +61 local phone numbers, +61 mobile numbers, and 1800 toll-free numbers depending on their communication and customer service requirements.

Q: Can I forward my Australia virtual calls to overseas teams?

Yes. Route calls to any phone number, any device worldwide, connect to your SIP trunk, or use our contact center solution to make and receive calls.

Q: Is this a complete virtual phone system for Australian businesses?

Yes. M800 provides a complete virtual phone system in Australia, including virtual business phone numbers, call routing, IVR, SMS, and integration with existing business systems.

Q: Can I record calls and set up IVR for an Australian virtual number?

Yes. Advanced call handling features including call recording, IVR, voicemail, and intelligent call routing are supported.

Get a virtual business phone system with Australian local, mobile, and 1800 toll-free numbers. Make and receive calls, send SMS, manage call routing, and support customers from anywhere through one cloud-based communications platform.

✔ Australian Local, Mobile & 1800 Numbers
✔ Business Calls & SMS
✔ IVR, Call Forwarding & Voicemail
✔ Remote Team Ready
✔ Activate Online in Minutes

Local credibility · National reach · Ready to grow

Benefits of a Virtual Business Phone System

A virtual business phone system helps Australian businesses manage calls, SMS, and customer communications through a cloud-based platform without relying on traditional phone hardware. Whether you're supporting remote employees, multiple office locations, customer service teams, or business expansion, a virtual business phone solution provides the flexibility and scalability needed to stay connected from anywhere.

Compared to traditional business phone systems, virtual business phones are easier to deploy, more cost-effective to maintain, and designed to support modern hybrid and remote work environments. Businesses can manage customer communications through a single platform while delivering a professional and consistent customer experience.

✅ Professional Business Presence
‍
Build credibility with customers using Australian local, mobile, or 1800 toll-free phone numbers that create a trusted business identity.

✅ Support Remote & Hybrid Teams

Enable employees to make and receive business calls from anywhere while using the same company phone number across devices.

✅ Manage Calls from Anywhere

Access your business communications through mobile devices, laptops, desk phones, or contact center solutions without being tied to a physical office.

✅ Improve Customer Experience

Use call routing, IVR menus, voicemail, and intelligent call handling to ensure customers reach the right team quickly.

✅ Reduce Communication Costs

Eliminate expensive on-premises phone systems and scale your communications as your business grows.

✅ Scale with Your Business

Add new users, phone numbers, and communication channels without replacing infrastructure or investing in additional hardware.

What Is a Virtual Business Phone System?

A virtual business phone system is a cloud-based communications platform that enables businesses to make and receive calls, manage SMS, route customer enquiries, and support teams from anywhere. Unlike traditional PBX systems, virtual phone systems run in the cloud and don't require on-premises phone hardware.

Businesses can use a virtual business phone system to connect employees, manage customer communications, and maintain a professional business presence across multiple locations.

What Is a Virtual Business Phone Number?

A virtual business phone number is the customer-facing phone number used within a virtual business phone system. It allows businesses to make and receive calls without traditional landlines or physical phone infrastructure.

Because the number is cloud-based, calls and SMS can be routed to mobile devices, desk phones, contact centers, SIP trunks, or remote teams from anywhere. This enables businesses to maintain a professional business identity while improving flexibility and accessibility for customers.

What Is an Australian Virtual Phone Number?

An Australian virtual phone number is a virtual business phone number that uses Australian numbering formats, such as +61 local numbers, mobile numbers, or 1800 toll-free numbers. It allows businesses to establish a trusted local presence in Australia while managing communications from anywhere.

Businesses often use Australian virtual phone numbers to support sales, customer service, and market expansion initiatives without opening a local office. By providing customers with a familiar Australian number, organizations can improve credibility, increase answer rates, and make it easier for customers to reach them.

How Does a Virtual Phone Number Work?

A virtual phone number works by routing calls and SMS through a cloud-based phone system rather than traditional phone lines. When customers dial your Australian virtual phone number, communications can be automatically forwarded to mobile devices, contact centers, SIP trunks, or business phone systems anywhere in the world.

Australian virtual phone numbers allow businesses to establish a local presence with +61 phone numbers while managing communications remotely. Because the number is not tied to a physical office or SIM card, teams can support customers from anywhere while maintaining a professional Australian business identity.

With M800, businesses can manage Australian virtual phone numbers, voice calls, SMS messaging, call routing, and customer interactions through a centralized communications platform.

Advanced features such as IVR menus, call forwarding, voicemail, call recording, and intelligent routing can also be configured through the platform. This helps businesses improve customer service, streamline call handling, and deliver a professional communication experience at scale.

Types of Australian Virtual Phone Numbers

Local Phone Number (+61)

A recognized local phone number with familiar area codes. Customers are more likely to answer calls from numbers they recognize, making this ideal for support, follow-up, and sales calls.

Mobile Phone Number (+61)

A dedicated business mobile number that keeps personal numbers private. Perfect for sales teams, account managers, and distributed teams to handle both calls and SMS from one professional line.

Toll-Free Number (1800)

A toll-free number enables customers to call at no cost. Ideal for customer service, support hotlines, and sales inquiries, encouraging higher response rates.

How Businesses Use Virtual Business Phones

Why Choose M800 for Your Virtual Business Phone System?

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+61, Mobile & 1800 Number Options

Choose from Australian local numbers, mobile numbers, and toll-free numbers to support customer service, sales, and business communications.

Business Communication Features Included

M800's virtual business phone system includes:

✔ Australian Local, Mobile & 1800 Numbers
✔ Call Routing & Forwarding
✔ Auto Attendant (IVR)
✔ Business SMS Messaging
✔ Call Recording
✔ Voicemail Management
✔ Multi-User Support
✔ Remote Team Connectivity

Whether you need a virtual business phone number, virtual office phone, or a complete cloud-based business phone system, M800 provides the tools businesses need to communicate professionally and efficiently.

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Business-Grade Reliability

Keep your teams connected with a cloud-based platform designed for business communications, remote teams, and customer engagement.

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Cost-Effective Communications

Reduce infrastructure costs while managing calls and SMS through a scalable Australian virtual number solution with transparent pricing.

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Number Porting Supported

Keep your existing Australian phone number and migrate it to M800 with minimal disruption to your business operations.

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Telecom-Grade Infrastructure

Benefit from carrier-grade voice infrastructure that delivers reliable call quality and dependable connectivity across Australia.

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Security & Compliance

Protect business communications with security controls and compliance standards designed for enterprise-grade operations.

Why M800 Is Your Competitive Advantage in Australia

How to Get a Virtual Phone Number in Australia

Buy your Australian virtual phone number online in minutes with these simple steps:

Pick Your Number

Choose from an Australian toll -free number or a local number

Verify Your Business

Complete the registration with the verification step

Start Calling & Messaging

Your phone number is activated after payment. Start making calls or sending SMS.

Buy Business Phone NumberCheck Number Pricing

Virtual Business Phone System FAQs

What is a virtual business phone system?

A virtual business phone system is a cloud-based communications solution that enables businesses to make and receive calls, manage SMS, route calls, and support customer communications without traditional PBX hardware.

What is a virtual business phone number?

A virtual business phone number is a cloud-based number that allows businesses to make and receive calls without traditional phone systems or physical lines.

What is phone number hosting?

Phone number hosting allows businesses to keep ownership of their existing phone numbers while routing calls through a cloud-based communications provider. Businesses can continue using their current numbers while benefiting from features such as call routing, IVR, voicemail, call recording, and business SMS.

Can I get an Australian business phone number online?

Yes. Businesses can purchase Australian virtual business phone numbers online and activate services after completing verification requirements.

What types of Australian virtual numbers are available?

Businesses can choose from +61 local and mobile phone numbers and an 1800 toll-free number, depending on their communication and customer service requirements.

Can I forward my Australia virtual calls to overseas teams?

Yes. Route calls to any phone number, to any device worldwide, connect to your SIP, or use our contact center solution to make and receive calls.

How quickly will my +61 phone number work?

Within minutes after payment for your ordered virtual phone number.

Is this a complete virtual phone system for Australian businesses?

Yes. M800 provides a virtual phone system in Australia, including virtual business phone numbers, call routing, IVR, SMS, and integration with your existing systems.

Why should I use a virtual business phone number?

A virtual business phone number helps businesses maintain a professional presence while allowing teams to make and receive calls from anywhere. Unlike traditional phone systems, virtual business phone numbers are cloud-based, easy to scale, and support advanced features such as call routing, IVR, voicemail, call recording, and SMS messaging.

Can I use a virtual business phone on my mobile?

Yes. Employees can make and receive calls using mobile devices, desktops, IP phones, or contact center systems while keeping their business number separate from personal numbers.

What is the difference between a virtual phone system and a traditional business phone system?

A traditional phone system relies on physical hardware and office installations, while a virtual phone system operates through the cloud, allowing businesses to manage communications from anywhere with greater flexibility and lower infrastructure costs.

Is a virtual business phone suitable for remote teams?

Yes. Virtual business phone systems allow remote and hybrid teams to handle calls, SMS, and customer communications from any location while maintaining a professional business presence.

Can I record calls and set up IVR for an Australian virtual number?

Yes. Advanced call handling features are supported. Check our advanced call features here.

Can I use multiple Australian virtual phone numbers?

Yes. Manage multiple local numbers in one account.

Can I keep my existing Australian business phone number?

Yes. Eligible Australian phone numbers can typically be ported into M800's virtual business phone platform, allowing you to retain your existing business number.

Do I need hardware or SIM cards to set up an AU number?

No. Everything works through the cloud.

Can I add more virtual phone numbers later?

Yes. Scale easily as your business grows.

Can I use my Australian virtual number for SMS?

Yes. Australian mobile numbers and selected local numbers support sending and receiving SMS for customer communication, alerts, and verification.

How much is your Australian virtual number?
‍

The monthly fee for an Australian virtual number varies based on the type of number, as well as call and SMS rates. Please check our Rate Table for detailed pricing.

Are there setup fees or long-term contracts for your virtual phone numbers?

No. M800 uses a transparent pay-as-you-go pricing model with no setup fees, hidden charges, or mandatory long-term contracts.

Get Your Virtual Business Phone System Today

Build local trust with customers using Australian local, mobile, or 1800 toll-free numbers. Manage calls, SMS, IVR, call routing, and customer communications through one scalable virtual business phone system designed for growing businesses.

Buy Phone NumberGet a Quote

Virtual Business Phone System for Australia

Benefits of a Virtual Business Phone System

What Is a Virtual Business Phone System?

What Is a Virtual Business Phone Number?

What Is an Australian Virtual Phone Number?

How Does a Virtual Phone Number Work?

Types of Australian Virtual Phone Numbers

Local Phone Number (+61)

Mobile Phone Number (+61)

Toll-Free Number (1800)

How Businesses Use Virtual Business Phones

Why Choose M800 for Your Virtual Business Phone System?

How to Get a Virtual Phone Number in Australia

Virtual Business Phone System FAQs

Get Your Virtual Business Phone System Today

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