M800's real time dashbroad is a perfect match for us to understand more about our customers' behavior
Vincent Chia, Telephony Specialist
Starwood Hotel Group
M800's toll free service is superior and always meets our business needs
Arthur Wong, Head of IT
China Construction Bank
"World Class, Premium Standards"
Christopher Michael Cutter, VP - Operations
Scicom (MSC) Berhad
"Great Service, Gracious People”
We’ve been using M800 to assist with enquiries from our China-based customers for several years now, and we are very happy with their services – they offer 24/7 coverage across the nation, and are efficient, gracious and courteous.
Julline Lau, Director, Sales & Distribution projects
The Peninsula Hotel Group
Carrier networks are a very crucial part of our business and having dealt with M800 for the past few months,
I have nothing but good things to say about the services provided by M800. We often need to setup toll-free services regionally and M800 has always obliged with good service and fast response.
It will not be an exaggeration to say that M800 always responded the fastest.
Puay Aun Lim, IT Head of Teledirect Malaysia
ABCI Securities Co. Ltd is satisfied with M800's service, and it is reliable.
Manager, Client Service
ABCI Securities Co. Ltd
We are using more than 40 toll free numbers at M800, what truly impressive is: Their service never went down for the past 5 years
Joseph Ng, Head of Operation
The Emperor Finance Group
M800 provides consistent, reliable and swift services and always meet or exceed our expectations in terms of deliverables
Subramaniya Raj Urs, Director of Regional Service Centre
Jones Lang Lasalle
At Hyatt we put great importance on staying connected with our guests through our global contact centres - M800’s vast network worldwide enables us to inter-connect our centres in various countries together. Since our Toll Free and in country requirements are growing, M800 has been able to meet our needs to provide quick efficient service, real time reporting through their web based portal and real time crisis management if there is an issue with any of the carriers. For us speed of recovery is important given the nature of our business and the need to keep connected. Visiting M800’s operation in Hong Kong is recommended as an assurance of their global reach, 24/7 network operations and real time monitoring. We continue our expansion with M800 and would endorse this to any business wishing to achieve the same great results.
LeAnne Crocker, Global Director – Reservation Services
We have been more than satisfied with M800’s impeccable service and products. Its lines are stable and reliable and the reports are useful. We are glad that we have chosen M800 which is a good partner to work with.
Alice Tse, Group Reservations and Electronic Distribution Manager
Mandarin Oriental Hotel Group