Business Plan

Enjoy a complete digital transformation for your virtual office/ service centre
 

Here’s What You Get

Smart Calls

On-net and off-net calls

15 +

staff and up

24/7

online support

Customized

own brand video

Advanced Business Communication Features

Branding & Customization

 Your preferred Widget icon

Call Services

Dialpad

 Local phone number

 Toll-free phone numbers

SMS messaging

Inbound & outbound minutes

On-net & off-net audio conference call

Video call

 Video recording

 Conference video call

Staff Mobile App

5 devices per staff

Screen sharing

Web Widget

 Call us from web Widget

Answer in browser

Forward to phone

100 Widget tags

Call Management

 Call controls (transfer, hold, mute)

 Outbound Caller ID

 Call blocking

 IVR

 Intelligent routing

Call recording

Reliability and Services

 Carrier-grade Infrastructure

Failover

99.95% SLA

Chat

Concurrent chats

File transfer (20Mb per staff)

Up to 6 months chat history

8 GB storage

Monitoring & Reporting

 Call recording

 Real-time queue levels

 Real-time dashboard

 Up to 6 months call and chat history report

 Staff activity dashboards

Business Plan Ecosystem

Join our Business Plan

Enjoy a complete digital transformation for your virtual office/ service centre

Or Get Your FREE Sponsored Plan Now

Register to unlock your free maaiiConnect features