The most powerful chat & messaging platform.
Discover the customer support platform that makes your business and customers happy.
If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the internet, they can each tell 6,000 friends.
Amazon CEO Jeff Bezos
Benefits of Using liveConnect
Do It All on a Single Platform
Real-time voice and chat functions.
- Talk, chat, teach and support on a single multi-channel platform.
- Enforce your message and help customers faster by sending documents, images and files.
- Convert visitors to leads, leads to customers and build customer loyalty with proactive service.
Connect With Customers Across The World
Platform backed by a private global infrastructure.
- Deliver crystal-clear voice calls & reliable chat messages with minimum downtime.
- High-grade security and anti-fraud management with maximum flexibility.
- Connected to multiple point of presence which provides minimal latency and maximum bandwidth for a high-quality call experience.
Instant Integration and Deployment
Easy integration for any app or website with just a few lines of code.
- Minimal setup and hardware with zero infrastructure requirements and costs.
- Delight customers quickly with voice calls, live chats and more.
Improve Agent Productivity
Solve every case faster with feature-rich communications.
- Minimize customer wait-time with preset answers.
- Limit the number of chats an agent can participate in at one time.
- Make invisible notes in the chat log for future customer reference.
- Allow customers to send queries that are answered as soon as your agents are back.
Continue Support On Mobile
Allow your agents to be reachable on their mobile.
- Provide the fastest and best customer service anytime and anywhere.
- The agent app and web dashboard are developed to accommodate every mobile needs.