Banking & Finance

Advanced communications support to enhance efficiency, compliance, and customer experiences

maaiiConnect Ecosystem    Banking & Finance

The Challenge

Regulated organisations like private banks, commercial banks, and credit card companies require a complete record of all transactions to create an audit trail. 

The Transformation 

maaiiConnect supports clients with pre- and post-sales services. Our powerful communications platform empowers financial institutions with a comprehensive suite of features to balance cost, regulations, and confidentiality against the backdrop of a fast-changing digital landscape.  

How Financial Institutions Benefit from maaiiConnect 

Identity

Identification and authentication for all unique users.

Virtual Calling 

Enable global customers to call low-cost local numbers.

File Sharing

Share and access information from anywhere in the world.

Full Audit Trail

Trace and record all detailed transactions.

Data 

Capture, export, and analyse valuable data.

Instant Messaging

Engage your customers on their preferred platforms.

Secure File Management

Store and secure valuable data in our cloud.

Phonebook 

Centralise staff and client contact details.

SMS

Send thousands of messages per minute without delay.

Call Recording  

Track and monitor all calls to ensure quality.

Use Case for Banking & Finance Industry

For the pre-sales / post-sales support by using maaiiConnect

Capability Used

Telephony

Call Recording

CRM Integration

Smart Messaging

CPaaS API

Dynamic Routing

Video Call/Screen sharing

Mobile SDK

Identity

Virtual Number

Total Solutions 

Call Center

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Virtual Number

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Messaging

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