Digital Convergence Platform in Heterogeneous Multimedia Network
Common Issues with Business Communication Nowadays
Companies typically use a variety of devices to manage multiple communication platforms, challenging cross-channel convergence and interrupting workflow.
Unstable, poor-quality communication is causing negative customer experiences.
Communication usually occurs from fixed locations, offering no flexibility.
When staff is away or on holidays, communication with customers often breaks down.
Unclear customer identities and behaviours make providing personalised services difficult.
maaiiConnect radically transforms communication experience by empowering businesses from different industries to engage their customers anytime, anywhere and on any device.
It bridges digital and telecom networks to capture data for our users and partners. Powered by M800's global infrastructure and an internationally distributed network, maaiiConnect provides businesses with the best in class voice and video call quality and reliable chat messaging on their preferred multimedia channels.
Network Management & Operations Solutions
M800’s proprietary infrastructure, software, and watertight security system open the door for an unrivalled integration between powerful communications and back-end support. Learn More
Our cloud-based products and solutions are bolstered by a proprietary worldwide infrastructure and distribution network to guarantee exceptional quality. Learn More
Digital Convergence Platform
The first of its kind, maaiiConnect is the world’s most powerful digital convergence platform empowering businesses by transforming their communications’ ecosystems. We help companies seamlessly engage with their customers and internal stakeholders anytime, anywhere, and on any device.
Inspired by Industry 4.0 and powered by private global infrastructure and an internationally distributed network, maaiiConnect provides businesses with the best in class voice calls quality and reliable chat messaging on their preferred multimedia channels, such as Toll Free, DID number, websites, apps, and omnichannels including IM, Messenger, WhatsApp, Line, WeChat, and more.
Heterogeneous Multimedia Network
The integration of telecom (e.g. GSM, UMTS, LTE) and internet network services (e.g. Bluetooth, Wi-Fi) allows businesses to use different pathways to transmit voice, video, and data to their customers and internal stakeholders. Transforming several distinct forms of communication into a converged form – through a single interface – provides a higher-quality, more reliable communication experience.
Globally Distributed Infrastructure
We use proprietary Points of Presence (PoPs) in more than 28 regions over our private cloud, and offer unlimited reach via public cloud services. Our hybrid cloud servers encompass nearly 20 major regions across the world.
Our multi-dimensional convergence works across numerous protocols (from off-net to on-net) through multiple devices – including laptops, smartphones, smart devices, and other IoTs – to deliver multimedia communication facilities that enhance service performance and customer satisfaction. Maintain reliable and effective communication with your valued customers using their preferred form of communication from anywhere in the world.
Fully controlled over an admin platform named OneDashboard, our in-house infrastructure enables real-time, 24/7 service monitoring, maintenance, and customer service response. End-to-end network control enables superior data analytics for businesses to achieve focused marketing outreach. Integrate front-end data into internal back-end systems (e.g. CRM) seamlessly via the API gateway.
maaiiConnect: Our Quality Guarantee
Robust proprietary infrastructure and connections.
Easy activation by just a few clicks
- online subscription <1min,
- standard telco integration <30mins,
- back-end integration <1 day,
- in-depth system integration <15 days.
High Security Standards and Compliance
Compliant with leading international security standards such as ISO9001, ISO27001, etc.
Communicate across networks, protocols, and devices.
Globally Distributed Infrastructure
Deployed POPs and servers in more than 28 regions.
Proven track record working with global enterprises.
Founded in 2007, M800 was created by a group of telecommunications pioneers to revolutionise global communications.