The Most Powerful Cross-Platform Communication platform.
M800 1-Click-Call solution is a cross-platform Carrier-Grade communication system which allows your customers to contact your company directly via the web or mobile version of your website on multiple devices anytime, anywhere.
By simply clicking our powerful 1-Click-Call button on your website, customers' calls will be directly routed to the preferred destination number in real time, resulting in increasing conversion, enhancing customer experience and brand loyalty.
How does it work?
Once the clients click on the 1-Click-Call button on the browser via multi-platform environment, the calls will be forwarded to your company's Toll Free or DID number through our intelligent routing system, then finally diverted to On-net or Off-net calls based on your company's requirements.
Why 1-Click-Call Solution?
1-Click-Call Solution is changing the way of customer communication with your company. You can benefit from the following:
Increase Sales Conversion
- Covert web-based traffic into inbound sales calls to maximize the chance of sales
Enhance Customer Satisfaction
- Allow customers to make the calls directly without memorizing the phone numbers
Boost Customer Retention
- Increase the customer loyalty by offering immediate assistance with direct conversation
Maximize Efficiency & Effectiveness
- Allow your company to support 7 X 24 customer services via low-cost web channel
1-Click-Call Solution Features
Our innovative and powerful 1-Click-Call solution feature help your customers connect you anytime, anywhere
Real-Time Call Traffic Reporting
Our customer service portal offers you real-time reporting as follows:
- Comprehensive call details record (CDR)
- Calling number
- Destination / Country
- Reasons for Call failure
- Reporting detailed reports to Excel