1-Click-Call Solution

The Most Powerful Cross-Platform Communication platform.

M800 1-Click-Call solution is a cross-platform Carrier-Grade communication system which allows your customers to contact your company directly via the web or mobile version of your website on multiple devices anytime, anywhere.

By simply clicking our powerful 1-Click-Call button on your website, customers' calls will be directly routed to the preferred destination number in real time, resulting in increasing conversion, enhancing customer experience and brand loyalty.

How does it work?

Once the clients click on the 1-Click-Call button on the browser via multi-platform environment, the calls will be forwarded to your company's Toll Free or DID number through our intelligent routing system, then finally diverted to On-net or Off-net calls based on your company's requirements.

Why 1-Click-Call Solution?

1-Click-Call Solution is changing the way of customer communication with your company. You can benefit from the following:

Increase Sales Conversion
  • Covert web-based traffic into inbound sales calls to maximize the chance of sales
Enhance Customer Satisfaction
  • Allow customers to make the calls directly without memorizing the phone numbers
Boost Customer Retention
  • Increase the customer loyalty by offering immediate assistance with direct conversation
Maximize Efficiency & Effectiveness
  • Allow your company to support 7 X 24 customer services via low-cost web channel

1-Click-Call Solution Features

Our innovative and powerful 1-Click-Call solution feature help your customers connect you anytime, anywhere

Cross-Platform Solution

Support different web browsers like Google Chrome and Firefox on desktop and mobile devices (both Android and iOS)

Toll Free or DID Integration

Seamlessly integrate with your company's designated Toll Free or DID numbers to our solutions

Multiple Channels

Allow customers to make unlimited concurrent calls to your company

Dynamic Directory

Route your customers’ calls based on captured information such as the location and the site language

Worldwide Coverage

Extensive global reach by offering Toll Free numbers over 150 countries and DID numbers over 120 countries

High Quality Voice Call

Offer crystal-clear voice calling for both on-net and off-net traffic with minimal latency and maximum bandwidth

Intelligent Routing System

Support flexible routing based on Time of Day, Location, Percentage, VIP List and Black List

Multi-Language Support

Offer multiple language including English, Traditional & Simplified Chinese, Thai and Italian

Branding Customization

Customize the appearance of the web widget by adding corporate logos, colors, images and videos

Real-Time Call Traffic Reporting

Our customer service portal offers you real-time reporting as follows:

  • Comprehensive call details record (CDR)
  • Calling number
  • Destination / Country
  • Reasons for Call failure
  • Reporting detailed reports to Excel

How to get started?

To get started, simply copy a few lines of 1-Click-Call widget's code and paste it into your website's code. Our powerful admin dashboard can help you what are shown beside.