We are M800
Transforming customer communications.
Anytime, anywhere, on any device.
Founded in 2007, M800 was created by a group of telecommunications pioneers to revolutionise global communications. With more than 200 talented researchers and product developers in Taiwan and Hong Kong, we are committed to helping global companies solve their toughest communication challenges.
For 35 years, M800 has delivered innovative global telecommunication, mobile, and software services to over 600 enterprise customers, including blue-chip and Fortune 500 partners. It leverages an international partner network incorporating more than 160 global carriers.
million IMs delivered daily
million calls handled daily
global enterprise clients
direct connections to global carriers
countries and territories locally supported
To empower businesses of all sizes with the world’s next-generation communications solutions.
To be the global leader in digital communication and cloud-based solutions through a customer-centric approach, constant innovation, and reliable products and services. We deploy the latest technologies—including big data, AI, and IoT—across our identity, voice and video, and messaging capabilities, to enable a digital transformation of communications ecosystems.
The maaiiConnect Story
Inspired by the power of nature and the humble ant, M800’s revolutionary maaiiConnect platform is transforming the customer service experience for businesses around the world.
Distributed design modelling
Layered design to guarantee easy integration, agility, maintenance, and scalability
Seamless integration with existing CRM systems
Adoption of latest technologies
Kubernetes (k8s) architecture to ensure fast software upgrades
Wholly-owned technology with intelligent control systems on all service levels
Contractual commitment to 99.95% SLA for carrier-grade quality
Low latency network with greater stability and higher speed
Superior voice quality guaranteed
High security standards and compliance
Highly-secured infrastructure that is compliant with European GDPR and local data protection regulations
PCI and industry regulatory compliance
Private cloud storage compatibility
ISO 27001 & 9001 compliance
A core engine of wide-ranging capabilities enables the rapid adoption of new and customised use cases
Device convergence: ability to share information across different devices
Protocol convergence: ability to work across multiple protocols
Service convergence: ability to communicate across numerous channels
Activate online subscription in less than 1 minute
Integrate standard telecommunications in less than 30 minutes
Deploy back-end functionality in under 1 day
Complete in-depth system integration in 10–15 days
In-house infrastructure guarantees real-time and 24/7 service delivery and monitoring
End-to-end control enables customised, data-driven marketing
Manage services on a single interface (OneDashboard)
Closed proprietary end-to-end global network
POPs in more than 28 regions across Asia, Europe, and North America
Established network of 160+ global carrier partners to support deep integration
M800 is launched to revolutionise global communications.
Development begins on a new global communications network.
290+ mobile network operators join the worldwide network.
M800 launches global IDD, SMS, and virtual number services.
M800 launches the cross-platform mobile communications app Maaii.
M800 secures PCI compliance, confirming data security standards.
Global network attains 99.5% global reliability.
M800 wins Red Herring in the Top 100 Asia and Top 100 Global Awards 2012.
M800 launches SDKs and APIs for voice, messaging, and push services.
M800 launches the online platform maaiiconnect.com.
M800 reaches 500+ global enterprise customers.
M800 expands R&D departments globally, including in Kyiv, Minsk, and Taipei.
M800 receives multiple international awards for technological innovations.
M800 receives GDPR, ISO 27001, and ISO 9001 standards for its highly secured infrastructure.
M800 launches the cloud-based innovative digital convergence platform maaiiConnect.