By simply clicking our powerful 1-Click-Call button on your website, customers' calls will be directly routed to the preferred destination number in real time, resulting in increasing conversion, enhancing customer experience and brand loyalty.
How it works?
Once the clients click on the 1-Click-Call button on the browser via multi-platform environments, the calls will be forwarded to the same destination points as your company's Toll Free or DID number through our intelligent routing system.
How to get started?
Setup time: 5 minutes!
Why 1-Click-Call Solution?
1-Click call solution is changing the way of customer communication with
your company. You can benefit from the following:
Increase Sales Conversations
Convert web-based traffic into impound sales calls to maximize the chance of sales
Boost Customer Retention
Increase the customer loyalty by offering immediate assistance with direct conversation
Enhance Customer Satisfaction
Allow customers to make the calls directly without memorizing the phone number
Maximize Efficiency & Effectiveness
Allow your company to support 7 x 24 customer services via low-cost web channel
Our innovative and powerful 1-Click-Call solution features
help your customers connect with you anytime, anywhere.
Cross-Platform SolutionSupport different web browsers like Google Chrome and Firefox on desktop and mobile devices (both Android and iOS)
Toll Free & DID Integration Seamlessly integrate your company's designated Toll Free or DID numbers to our solutions
Multiple channelsAllow customers to make unlimited concurrent calls to your company
Dynamic DirectoryRoute your customer’s calls based on captured information such as the location and the site language
Worldwide Coverage Extensive global reach by offering Toll Free numbers from 150 countries and DID numbers from 120 countries
High Quality Voice callOffer crystal-clear voice call quality for both on-net and off-net traffic with minimal latency and maximum bandwidth
Intelligent Routing systemSupport flexible routing based on Time of Day, Location, Percentage, VIP List and Black List
Multi-Language Support Offer multiple languages including English, Traditional & Simplified Chinese, Thai and Italian
Branding CustomizationCustomize the appearance of the web widget by adding corporate logos, colors, images and videos
Real-Time Call Traffic Reporting
Our customer service portal offers you
real-time reporting as follows:
Comprehensive call detail records (CDR)
Destination / Country
Reasons for Call failure
Exporting detailed reports to Excel